“It’s more than sales training - it’s connection training.”
Increase Your Revenue Growth and Rejuvenate Your Sales Team with a One-Day Grateful to Great® Workshop.
Outcomes Include:
Increased sales, including walk-ins
Consistent “clientelling” for top tier guests
Genuine connections leading to sales and loyalty
Effective referral system
More energized and proactive teams leading to greater employee retention
Clear and efficient job descriptions and processes
Sell more out of the cases
Greatful™ = Grateful + Great
Grateful to Great® workshops take a holistic approach to sales training, and reward you with a lifetime of business.
Ivan the Greatful™
A sales trainer and author of Forever Thank You: The Unique Way to Thank Great People, Ivan has been published in Mid-America Jewelry News, Southern Jewelry News, and In-Store Magazine. His trade show presentations focus on the transformative power of applying gratitude in business, which evolved into Grateful to Great® workshops.
By applying Grateful to Great® to his own business, Ivan grew his sales by 40% in a single year. Ivan, a gemologist and third generation jeweler, grew up in the jewelry business and quickly learned that jewelry is a luxury product that demands a luxury experience through genuine connection.
“Ivan’s training brought our company’s values to the forefront in an actionable way that clicked immediately. His method is the gold standard for customer service, and helped our team prioritize real goals over distractions. Since the training, our team has had more clarity, positivity, and focus on our long-term goals for the business. He’s in this business because his heart is in it, and absolutely has the experience to back it up.”
JOHN SORICH, IV, G.G. ,Diamonds Direct, Minnesota
Ivan’s Grateful to Great Workshop was a great experience! Making you think differently, find your strengths, and so much more. My team is now looking at things with a different perspective, and I already see a change for the better. Thank you, Ivan!
DEVON BOND, Garrick Jewelers, Pennsylvania
Upcoming Speaking Engagements
Have you ever noticed the connection that vibrant and grateful team members have with their guests?
Are you frustrated by the inconsistency of your sales team being productive one day, and losing business the next?
The Grateful to Great® workshop bridges the gap between gratitude and sales by increasing transparency and reducing inconsistency in the selling process.
Give your business an unfair advantage as you take your sales team from Grateful to Great®!
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It's not a typo! Great + Grateful = Greatful™.
Every person has unique "superpowers" that help them succeed in life, both personally and professionally. When you're Greatful, you know and appreciate your own greatness.
For sales teams, being Greatful leads to enhanced confidence, skills, and above all, the ability to connect with potential customers in a way that makes a difference.
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Greatful to Great® training is for sales teams looking to boost their bottom line by forming genuine, meaningful connections with their customers - or, as we like to say, “guests.”
If your team is struggling with a lack of confidence, motivation, or results, do they need:
A seventeen-step system with a rigid script that's the same for everyone?
Or processes customized to your team’s needs, and an infusion of energy, passion, and confidence that lasts well beyond a seminar?
If you chose the second option, then Greatful to Great® training is for you!
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On a practical level, training is a 1-day in-person seminar and workshop for sales teams led by Ivan Levi, aka Ivan the Greatful™. Your team will receive a few tasks ahead of time to prepare for the training, then spend the morning learning more about Greatful Self, Team, Space, and Connections, and the afternoon working hands-on in your store to build those skills.
On a human level, the training is fun! We go beyond a cut-and-dry lecture on working harder or gimmicky sales techniques. The morning session is interactive and encourages brainstorming and team support. The afternoon in-store activities are like a scavenger hunt, helping sales teams get to know their inventory and develop new ways to connect with guests.
Ivan has been in the connection business for 41 years, with experience as an entrepreneur, sales professional, speaker, and designer by trade. He draws on that experience for plenty of funny stories and anecdotes from the perspective of a businessowner, sales team member, and even a customer. He loves infusing passion and energy back into sales teams, and works with team leads to personalize each workshop for the individual needs of each business.
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To give you a sense of what we cover, the training is broken into four basic sections. Through a dedicated process, Ivan helps teams discover their:
Greatful Self - Helping team members discover their unique "superpowers," and how those can be used to connect with and help guests
Greatful Space - Discovering ways to make first-time and returning guests feel welcome and invited in your place of business
Greatful Team - Understanding each team member's strengths and roles, to promote positive collaboration, and make sure everything gets done
Greatful Connections - Providing guests with personalized, attentive, and thoughtful service before, during, and after each purchase
Ivan works with managers and team leaders before each training to understand the specific challenges and opportunities each store is facing, and tailors each workshop to the team's needs.
The end result is a confident, positive team that provides a genuine connection to each and every guest, boosting sales, repeat business, and referrals.
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All too often, after a training, there's an initial infusion of energy into a team, and then... Well, the days get busy, and the old habits creep back in.
Grateful to Great® is designed to be sustainable. We've researched what it takes to make a habit that lasts, and have built accountability into the system that keeps teams on track well after the training has ended.
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If you're ready to plan a training - or just have more questions to find out if Greatful to Great is right for you - we encourage you to reach out!