-
It's not a typo! Great + Grateful = Greatful.
Every person has unique "superpowers" that help them succeed in life. When you're Greatful, you know and appreciate your own greatness.
For sales teams, being Greatful leads to enhanced confidence, skills, and above all, the ability to connect with potential customers in a way that makes a difference.
-
Greatful to Great training is for sales teams looking to boost their bottom line by forming genuine, meaningful connections with their customers.
If your team is struggling with a lack of confidence, motivation, or results, do they need:
A seventeen-step system with a rigid script that's the same for everyone
An infusion of energy, passion, and confidence that lasts well beyond a seminar
If you chose number 2, then Greatful to Great training is for you!
-
On a practical level, training is a 1-day in-person seminar and workshop for sales teams led by Ivan Levi, aka Ivan the Greatful. Your team will receive a few tasks ahead of time to prepare for the training, then spend the morning learning more about Greatful Self, Team, Space, and Connections, and the afternoon working hands-on in your store to build those skills.
On a human level, the training is fun! This isn't a cut-and-dry lecture on working harder or gimmicky sales techniques. The morning session is interactive and encourages brainstorming and team support. The afternoon in-store activities are like a scavenger hunt, helping sales teams get to know their inventory and develop new ways to connect with guests.
Ivan himself is a salesman, speaker, and designer by trade, and mines that experience for plenty of funny stories and anecdotes from the perspective of a businessowner, sales team member, and even a customer. He loves infusing passion and energy back into sales teams, and works with team leads to personalize each workshop for the individual needs of each business.
-
We can't give away the whole farm here, but the training is broken into four basic sections:
Greatful Self - Helping team members discover their unique "superpowers," and how those can be used to connect with and help guests
Greatful Space - Discovering ways to make first-time and returning guests feel welcome and invited in the store
Greatful Team - Understanding each team member's strengths and roles, to eliminate tension and make sure everything gets done
Greatful Connections - Providing guests with personalized, attentive, and thoughtful service before, during, and after each purchase
Ivan works with managers and team leads before each training to understand the specific challenges and opportunities each store is facing, and tailors each workshop to the team's needs.
-
If you're ready to plan a training - or just have more questions to find out if Greatful to Great is right for you - we encourage you to reach out!